6 Questions to Ask Before Hiring an Atlanta Pool Builder 

Building a custom pool in Georgia — especially in the greater Atlanta area — is nothing like building one in other parts of the country. Our region’s red-clay soil, steep elevation changes, drainage challenges, and freeze–thaw cycles place unusually high demands on pool engineering. That means homeowners can’t simply choose the lowest bidder or the company promising the fastest timeline. A poorly engineered pool can crack, shift, leak, or fail long before its expected lifespan.

At Alison Pools, we’ve spent decades designing and constructing custom pools built specifically for Georgia conditions. What we’ve learned is simple:

Homeowners who ask the right questions upfront avoid the biggest and most costly mistakes.

Whether you’re building in Atlanta, Kennesaw, Woodstock, Acworth, Marietta, or anywhere across metro Atlanta, these questions are non-negotiable. They are the difference between hiring a truly qualified custom pool builder — and one who’s simply installing a cookie-cutter pool with no regard for structural longevity.

Below are the essential questions every homeowner must ask before signing a contract.

Question 1:  “How Do You Handle Georgia’s Red-Clay Soil & Site Conditions?”

This is the single most important question and the #1 way to filter out unqualified builders.

Georgia’s red clay expands dramatically when saturated and contracts when dry. If a builder doesn’t understand the soil — or worse, ignores it — your pool shell, decking, and plumbing can shift over time. These issues lead to:

  • Structural cracks

  • Uneven coping

  • Deck settling

  • Plumbing leaks

  • Waterline tile separation

What a qualified builder should explain

A professional Atlanta pool builder must describe:

  • Soil testing or at least soil assessment

  • Beam thickness based on soil type

  • Reinforced rebar schedule (especially in expansion zones)

  • Over-excavation + gravel backfill

  • Proper drainage planning

  • How they prevent hydrostatic pressure buildup

This is the baseline of engineering — not an “upgrade.”

The Alison Pools approach

At Alison Pools, we engineer pools specifically for Georgia soil. Our structural reinforcement, beam design, and drainage planning are tailored to elevation, saturation patterns, lot slope, and backyard layout.

A builder who cannot confidently answer this question should be removed from your list immediately.

Question 2: “Can You Provide 3D Designs and Structural Plans Before Construction?”

A reputable Atlanta pool builder should never begin construction without a detailed 3D rendering and structural plan. Many low-cost builders still offer basic 2D sketches or cookie-cutter templates, which hide problematic design flaws.

Why this matters

Without 3D planning, you risk:

  • Incorrect elevations

  • Poor water flow patterns

  • Awkward spa–pool transitions

  • Misplaced tanning ledges

  • Drainage issues around the deck

  • A design that looks nothing like what you imagined

3D planning ensures:

  • The pool matches your landscape

  • Ledges and benches are placed for real usability

  • Lighting illuminates key areas

  • Fire and water features scale correctly

  • Decking and coping transitions feel natural

How Alison Pools does it

Every Alison Pools project begins with a full 3D visualization showing:

  • Pool shape

  • Depth profiles

  • Spa elevation

  • Tanning ledges

  • Steps and seating zones

  • Lighting layout

  • Water features

  • Decking materials

This eliminates guesswork and sets expectations clearly before construction starts.

See examples in our portfolio:
👉 Alison Pools Portfolio

The right design upfront prevents expensive redesigns and timeline delays later.

Want a Professionally Designed Custom Pool?

See real 3D-planned luxury pools built by Alison Pools across Georgia.

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Question 3. “What Is Your Experience With Luxury Features?”

If you’re hiring a pool builder in Atlanta in 2025 and beyond, your design likely includes luxury features such as:

  • Tanning ledges

  • Raised or infinity-edge spas

  • Waterfalls and scuppers

  • Fire bowls and fire/water combinations

  • Large-format porcelain decking

  • Custom lighting design

  • Automation and smart systems

These are not “extras” — each feature requires real engineering, not a casual add-on.

Why this question matters

Builders with only basic pool experience often:

  • Undersized plumbing for water features

  • Fail to reinforce spa beams correctly

  • Misplace LED lighting

  • Install porcelain decking without proper drainage

  • Provide outdated automation

  • Offer limited tile and finish options

  • Ignore Georgia’s elevation and runoff patterns

Luxury builds are where bad builders get exposed.

What Alison Pools brings to the table?

As a custom luxury pool builder, we specialize in high-end, design-forward features built to perform perfectly in Georgia’s climate. Our Products & Finishes page shows the level of detail we integrate into:

  • Tanning ledges are engineered for proper water depth

  • Spillways calibrated for smooth flow

  • Fire features placed for wind + safety optimization

  • Porcelain decking installed with elevation-controlled drainage

  • Smart automation integrated from day one

When you hire the right builder, luxury features become a seamless part of your design — not a risk.

Once you’ve confirmed that a builder understands Georgia soil and can produce real 3D structural plans, the next set of questions focuses on the business side of building a pool — transparency, communication, staffing, and scheduling. These areas separate the established, trustworthy builders from the ones Atlanta homeowners often regret hiring.

Most failed pool projects in Georgia don’t fall apart because of design. They fail due to:

  • Poor communication

  • Vague or misleading quotes

  • Unsupervised subcontractors

  • Weather-related delays with no recovery plan

  • Lack of accountability

This is where homeowners must ask the right questions before signing anything.

Question 4. “What’s Included in the Quote — and What Isn’t?”

This is the question that exposes 90% of unreliable pool builders in Atlanta.

Some companies intentionally create vague estimates that look lower upfront but exclude essentials like:

  • Electrical

  • Gas lines

  • Engineering fees

  • Haul-off charges

  • Equipment upgrades

  • Spa plumbing

  • Porcelain decking

  • Automation systems

  • Waterline tile

  • Permit fees

  • Soil or grading allowances

You should never sign a contract from a builder who refuses to provide a transparent, line-item breakdown.

What a good quote looks like

A transparent Atlanta pool builder will include:

  • Full material list

  • Equipment model numbers

  • Plumbing and hydraulic design details

  • Tile, coping, and finish types

  • Deck square footage

  • Spa structural specs (if included)

  • Exact thickness of the shotcrete shell

  • Drainage and grading plan

  • Timelines and phases

This is the standard you should expect.

How Alison Pools handles quotes

We provide:

  • Clear, engineering-backed scopes

  • Transparent material and equipment specs

  • No obscure add-ons

  • No “surprise invoices” later

  • Real staging, timelines, and expectations

If you want a quote built with total clarity, you can request one here:
👉 Request a Quote

Want a Transparent, Engineering-Backed Quote?

Alison Pools provides detailed scopes with zero hidden costs — designed specifically for Georgia soil and site conditions.

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Question 5. “Who Will Be On My Property, and How Do You Manage Subcontractors?”

Pool construction isn’t a one-person job. It involves:

  • Excavation crews

  • Steel and rebar teams

  • Shotcrete crews

  • Plumbing specialists

  • Electricians

  • Tile and coping installers

  • Deck crews

  • Equipment technicians

  • Finish applicators

Every phase requires different expertise. The problem? Many builders in Atlanta outsource every step to random third-party crews with little oversight.

This leads to:

  • Inconsistent quality

  • Miscommunication

  • Safety issues

  • Project delays

  • Warranty problems down the road

What your builder’s answer should include

A qualified builder will tell you:

  • Which subcontractors they use

  • How long they’ve worked with them

  • Who supervises the job

  • Whether the subcontractors understand Georgia’s soil conditions

  • How quality is checked at each stage

  • What happens if a crew makes a mistake

How Alison Pools manages on-site work

Unlike builders who “sub everything out and hope for the best,” Alison Pools uses:

  • Long-term subcontractor teams

  • On-site supervision during critical stages

  • Engineering checkpoints

  • Inspections during steel, plumbing, and shotcrete

  • Strict material and installation standards

  • A single accountable project manager

This ensures consistency, safety, and quality — every time.

Question 6. “What Does Your Timeline Look Like — and How Do You Handle Weather?”

Atlanta homeowners often underestimate how much the weather impacts construction. Heavy rain, storms, and clay saturation can bring cheaper builders to a halt for weeks — because they don’t have a recovery plan.

A pool builder must be able to explain:

✔ Seasonal timelines

  • Spring: High volume, longer permitting

  • Summer: Fastest drying, most consistent

  • Fall: Ideal weather for excavation and shotcrete

  • Winter: Slower plastering times but excellent for design

✔ How they mitigate weather delays

For example:

  • Pumping groundwater

  • Protecting excavation walls

  • Managing drainage

  • Scheduling shotcrete during optimal temperatures

  • Covering exposed steel

  • Monitoring clay moisture

✔ Their communication process during unexpected delays

Top builders provide:

  • Weekly updates

  • Phase-by-phase progress reports

  • Realistic expectations

  • Clear adjustments when the weather shifts

How Alison Pools keeps projects moving

We build year-round, because we understand how Georgia soil responds to weather. Our drainage management, staging, and proactive planning allow us to continue working when other builders simply can’t.

See consistent results in our Portfolio — regardless of season.

Want a builder who stays on schedule — regardless of Georgia weather? Learn more about Alison Pools’ project management approach.

7. “What Warranty, Service, and Long-Term Support Do You Offer?”

This is where many Atlanta pool builders fall apart. You will see low-cost pool companies offer aggressive pricing and fast build promises — but their warranties are vague, short, or filled with exclusions. Some even disappear a few years after opening, leaving homeowners with major issues and no support.

What You Should Expect in a Real Warranty

  • A builder’s answer should include:

  • Structural shell warranty (long-term, not 1–3 years)

  • Interior finish warranty, depending on material

  • Equipment warranties (manufacturer-backed)

  • Plumbing and workmanship warranties

  • Clarity about what is and isn’t covered

  • A vague warranty = a builder who won’t be around later.

What Alison Pools Offers

As an established, engineering-first builder, our warranties include:

  • Durable structural shell performance

  • Manufacturer-backed equipment protection

  • Proper documentation

  • Ongoing support long after construction

  • Guidance for maintenance, chemistry, and seasonal operation

Homeowners trust us because we build relationships, not just structures.

FAQ SECTION

  • Typically 8–16 weeks depending on design complexity, weather, and permitting.

  • In most Georgia communities, yes. Alison Pools helps prepare all required documentation.

  • Fall and early spring offer optimal weather, but Alison Pools builds year-round.

  • Yes. Steep lots, drainage issues, and clay conditions all influence engineering requirements.

  • Absolutely — tanning ledges, raised spas, porcelain decking, and automation can often be added during renovation. See options here:

Conclusion 

Choosing the right pool builder in Atlanta is about far more than comparing prices — it’s about selecting a partner who understands soil engineering, structural integrity, design precision, hydrodynamics, and long-term support. Your pool becomes a major part of your home’s value, daily lifestyle, and outdoor environment.

By asking these seven questions, Georgia homeowners can confidently identify a builder who will deliver not just a beautiful pool — but one built to last for decades in Atlanta’s demanding climate.

Alison Pools brings engineering, design, transparency, and long-term commitment to every project. If you want a pool built with precision, clarity, and craftsmanship, we’re ready to guide you through every step.

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Pre-Construction: The Planning, Engineering & Design Phase

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Understanding the Decision: Renovation vs. Replacement